Nationally Recognised Training
This qualification represents the roles of professionals in community services, case management, and social housing who are dedicated to managing, coordinating, and delivering person-centered services to individuals, groups, and communities.
At this level, practitioners possess specialized skills and work independently while receiving broad guidance from senior management. They typically provide direct support to individuals or groups, ensuring that needs are met effectively.
In addition to direct support, these workers may oversee other team members and volunteers, engage in case management, coordinate programs, or explore the development of new business opportunities.
You will learn:
Work Placement
As a requirement of this course, you will complete work placements totalling 100 hours in a community setting. This hands-on industry experience will prepare you for your future career.
If you are already employed in chosen industry you may be able to complete your work placement at your current workplace subject to employer meeting required requirements.
If you are not currently employed in chosen industry, we recommend finding a work place as soon as you are enrolled into qualification.
On successful completion of the course and assessment requirements, participants will be issued a Qualification Certificate and Transcript of Record in accordance with the Australian Qualifications Framework (AQF) and the Standards for Registered Training Organisations (RTOs). If a student does not complete all units required, they will be issued a statement of attainment for the units completed.
Please contact us on
📞 1300 369 320 OR 0420 757 216
This qualification may lead to the following career opportunities.
| Unit Code | Unit Title | Hours |
|---|---|---|
CHCADV002
|
CHCADV002 Provide advocacy and representation services | — |
CHCADV004
|
CHCADV004 Represent organisation in court or tribunal | — |
CHCADV005
|
CHCADV005 Provide systems advocacy services | — |
CHCCCS004
|
CHCCCS004 Assess co-existing needs | — |
CHCCCS007
|
CHCCCS007 Develop and implement service programs | — |
CHCCCS019
|
CHCCCS019 Recognise and respond to crisis situations | — |
CHCCDE027
|
CHCCDE027 Implement community development strategies | — |
CHCCOM005
|
CHCCOM005 Communicate and work in health or community services | — |
CHCCSM013
|
CHCCSM013 Facilitate and review case management | — |
CHCDEV005
|
CHCDEV005 Analyse impacts of sociological factors on people in community work and services | — |
CHCDFV001
|
CHCDFV001 Recognise and respond appropriately to domestic and family violence | — |
CHCDIV001
|
CHCDIV001 Work with diverse people | — |
CHCDIV002
|
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety | — |
CHCLEG003
|
CHCLEG003 Manage legal and ethical compliance | — |
CHCMGT005
|
CHCMGT005 Facilitate workplace debriefing and support processes | — |
CHCMHS005
|
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues | — |
CHCMHS011
|
CHCMHS011 Assess and promote social, emotional and physical wellbeing | — |
CHCPRP003
|
CHCPRP003 Reflect on and improve own professional practice | — |
CHCSOH020
|
CHCSOH020 Develop quality systems in line with registration standards | — |
HLTWHS003
|
HLTWHS003 Maintain work health and safety | — |